2-Year Labor Warranty Limited Time Offer

ProComfortTM Variable-Speed AC and HP Labor Warranty Promotion

Looking for another tool to help sell more KeepRite® ProComfortTM Variable-Speed Air Conditioners and Heat Pumps? Look no further.

KeepRite is excited to announce a limited-time labor warranty promotion for the ProComfort variable-speed air conditioner and heat pump. KeepRite is confident in the success of these products and wants to extend that confidence and peace of mind to you and your customers. Until February of 2020, ProComfort variable-speed AC and HP products are eligible for a 2-year limited labor warranty with the plan cost reimbursed by the factory! 

How does the promotion work?
Simply purchase the 2-year limited labor warranty through the AIG® Comfort Promise portal and KeepRite will provide a reimbursement for the cost of the 2-year limited labor coverage back to you through your distributor. 

What are the reimbursement requirements?
1) One of the following must be included in the sale: 
     ► ProComfort Variable-Speed Air Conditioner (Model# CVA9) 
     ► ProComfort Variable-Speed Heat Pump (Model# CVH8) 
2) Dealer must purchase coverage through AIG’s Comfort Promise portal. Coverage and claims are subject to AIG’s service agreement terms and conditions. 
3) Coverage must be purchased within 30 days of product installation.
4) The unit must be used in an owner-occupied residence. 
5) The unit must be installed by February 29, 2020.

What products are included in coverage under this promotion?
     ► ProComfort Variable-Speed Air Conditioner (Model# CVA9)
     ► ProComfort Variable-Speed Heat Pump (Model# CVH8) 

If additional equipment is installed at the same time, is it covered under the labor warranty? 
Only the outdoor equipment is covered under the promotion. 

Purchase and Reimbursement Process 
1) Log into your Comfort Promise portal.
2) Purchase coverage for eligible equipment. 
3) KeepRite validates model and serial numbers. 
4) KeepRite provides funds monthly to distributor to reimburse you for the cost of the 2-year labor coverage for each qualifying labor plan purchase.
5) Distributor provides you with your respective qualifying funds. 

What plan is covered under this promotion? 

To select this plan on the Comfort Promise portal, select the following options: 
     ► Term: 2 Years 
     ► Type: Labor Plus 
     ► Plan: Plan 3 

What if I upgrade the homeowner to a different plan? 
If you upgrade the homeowner to a higher labor rate plan or longer term labor plan (e.g. 5-year or 10-year coverage), the factory will still provide a reimbursement to your distributor for the cost of the 2-year limited labor coverage plan outlined above with you being responsible for the balance due for the upgraded plan. 

If I install additional equipment, is it covered under the limited labor warranty? 
If you install additional equipment and want a system labor warranty coverage, you will need to upgrade to a system plan. The factory will still provide a reimbursement to your distributor for the cost of the 2-year limited labor coverage plan outlined above with you being responsible for the balance due for the upgraded plan. 

What if a homeowner cancels the labor warranty? 
In the event of cancellation, you will receive a prorated refund from AIG for the purchased policy in accordance with AIG’s terms and conditions. KeepRite will then bill back the distributor for the prorated reimbursement refund amount and the distributor will in turn bill you.  

How do I setup an account with AIG? 
To offer this promotion, you’ll need to be enrolled with Service Net Warranty, LLC (for US) and SNAdmin (Canada), Inc. (for Canada), each an AIG company. 

1) Visit the Comfort Promise enrollment portal
2) Email: HVACsupport@aig.com
3) Phone: 866-538-8922
    Monday - Friday 8am - 6pm EST 

To expedite the process, have the following documents ready:
     ► Completed enrollment form
     ► Your Company W9 
     ► Certificate of insurance and updated to include AIG as a holder 


Comfort Promise™ is a trademark of Akita, Inc.
AIG is a registered trademark of American International Group, Inc.